Viral Bhuptani

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  • What if I have not received the Ringo call back in 30 seconds?

    We will try an ensure that you receive a Ringo call back within a time frame of 30 seconds. In the event that a Ringo call back is not received, you will have to try placing a Ringo call once again...

  • If I dialed a wrong number, would I be charged for the call?

    You won't be charged for a Ringo call as long as the receiver does not answer the call.

  • How does Ringo call back work?

    When you place a call using Ringo, we send a call back using your phone's internet connection to our servers. Once this request is placed successfully, your phone's internet connection isn't requir...

  • When I dial a contact, I receive an incoming call from Ringo. Is this a bug?

    When you place a call using Ringo's call back option, we send a call request using your phone's internet connection to our servers. Our servers then receive this request and call you back immediate...

  • Will I receive a Ringo call back if voice mail in enabled?

    Since all your calls are automatically directed to voice mail, you’re unable to receive a call back from Ringo. Please note that you need to receive an incoming call form Ringo in order to continue...

  • Why do I see a Ringo pop up when I make a call from my phone?

    Ringo will intercept calls that you make directly through your phone. You can disable the call interception feature by going to the 'Settings' tab in your Ringo app. Here, you will have to un-check...

  • How does Ringo call out work?

    When you make an international call using the call out feature, that call is converted into a local call to our Ringo number in your country. This is the number you see while making the call. By ca...

  • Can I call any country in the world?

    Yes, you can make Ringo calls to any  mobile or landline  in the world.

  • Why does my phone not connect to a Wi-Fi network?

    A couple of reasons may be:   If the Wi-Fi network is a captive portal, you may have to re-sign (username /password) into the network depending on the Wi-Fi provider’s policy. Wi-Fi Calling checks...

  • What are the network requirements to support Wi-Fi Calling?

    You need to be connected to a Wi-Fi network that may be private or public. It is recommended to use a Wi-Fi Router that supports the 802.11n standard.These routers typically provide better data thr...