Viral Bhuptani

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  • Can I select the Auto-recharge amount for my account?

    You can select your Auto-recharge amount in the following manner: Tap on the 'Credits' tab and go to ‘Call Rates & Payments’ Tap on ‘Auto-recharge credits’ Enable Auto-recharge by switching the to...

  • When will my account get Auto-recharged?

    Auto-recharge automatically credits your account when your balance falls below $2 during an ongoing Ringo call. This will ensure that your phone call never disconnects in the middle of a conversation.

  • How do I manage my Auto-recharge settings?

    To set up Auto-recharge: Tap on the 'Credits' tab and go to 'Call Rates & Payments' If you've bought Ringo Credits before, enable the Auto-recharge toggle. Here, you can also select the amount for...

  • What is Auto-recharge?

    Auto-recharge automatically credits your Ringo account when your balance falls below a certain amount (typically $2). This ensures that you call never disconnects in the middle of a conversation. A...

  • How much am I charged for one conference call?

    You will be charged on a per person per minute basis. So it depends on how many people you add and how long you talk to them.  For example, if you call 5 people and talk to them for 5 minutes, and ...

  • How many people can I call in one local conference call?

    You can call up to 5 people in one local conference call :)

  • Why is local conference calling not enabled for me yet?

    We're rolling out local conference calling in stages throughout the country in order to provide the best calling experience to you.  We'll keep adding more areas to our coverage as we build capacit...

  • Can I add another number to my Ringo account?

    Yes you can add multiple numbers in the same Ringo account. However, you won't be able to share your credits between numbers. We'll be adding this feature in the near future.

  • What is the difference between a Ringo call and a regular carrier call?

    The BIG difference between a Ringo call and a regular call is that Ringo calls are cheaper. Ringo calls provide the same quality, do not drop and will work from everywhere, just like a regular call.

  • I called a destination but my call did not go through. Why is that?

    Just like a regular phone call, your calls with Ringo might fail due to many reasons. In such cases, please make sure that: You're calling from the same number you registered with Ringo. The desti...